Personal Mediation
At Empowered Resolutions, we provide confidential, neutral mediation for a wide range of personal disputes, disputes with neighbours over noise, boundaries, or shared spaces, disagreements between friends or extended family, contested wills or estate matters, landlord and tenant issues, or any other personal dispute that doesn't fit neatly into a family or commercial matter.
We offer
We aim to have your mediation scheduled within two weeks, subject to both parties' availability, so a dispute doesn't drag on longer than it needs to. Our fee structure is transparent and competitive; you'll find full pricing on our Fees page.
Find a Better Resolution and Avoid Court
Mediation is an alternative dispute resolution process. A neutral mediator helps you and the other person negotiate directly and reach an agreement you can both live with, rather than having a decision imposed on you. Your mediator keeps the conversation constructive, helping you identify what you actually need and explore practical solutions together.
Unlike arbitration or court proceedings, your mediator won't decide the outcome for you. Mediation gives you real control over how your dispute is resolved, and often opens up more flexible, creative options than a courtroom or tribunal would.
Advantages of Mediation
You and the other party stay in control of the outcome, rather than leaving it to a judge or tribunal. You're free to raise practical, non-legal issues that a court might overlook, and you're welcome to bring a support person, provided this is disclosed in advance. Any agreement you reach can be documented and made legally binding if you choose.
Your mediator remains fully neutral throughout, while treating everyone with empathy and respect. The process stays private and confidential, and we'll make sure you feel prepared and comfortable before and during the session. Any agreement reached reflects what genuinely works for everyone involved..
Lawyers and Other Support People
Before starting mediation, we always recommend seeking independent legal advice on your rights, obligations, and options.
With everyone's consent, mediation can also include support people, such as a lawyer, family member, or someone else relevant to the matter.
Whether that's the right fit depends on your situation. Some personal disputes, like a disagreement with a neighbour, are often worked through directly between the people involved, while more complex or legally significant matters, including disputes over a will or estate, may benefit from having lawyers present.
Either way, your mediator will make sure everyone has a genuine chance to speak and communicate directly.
What to Expect with Empowered Resolutions
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Book a free consultation to talk through your situation and whether mediation is the right next step.
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Complete your intake session.
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We'll invite the other party to complete theirs.
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If both sides are ready to proceed, we'll schedule your mediation session.
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Take part in the mediation session itself.
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Your mediator or solicitor will put any agreement reached into writing.
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Move forward, dispute resolved.
Frequently Asked Questions
Do I need a lawyer to take part in mediation?
No, mediation doesn't require a lawyer. For personal disputes like a disagreement with a neighbour, most people take part without one. For more complex or legally significant matters, you're welcome to bring a lawyer as a support person, provided this is disclosed in advance. We always recommend getting independent legal advice on your rights and options beforehand.
What if the other person won't agree to mediation?
We can reach out to explain the process and answer their questions directly. Mediation only works when everyone involved is genuinely willing to take part, so if they're hesitant, we're happy to have that conversation with them.
Is everything discussed in mediation confidential?
Yes. What's said in mediation is private and stays between the people involved and the mediator, with rare exceptions such as an admission of harm or risk to someone's safety.
Can mediation help with a dispute over a will or estate?
Yes, mediation is often a faster, less costly, and less stressful way to resolve disagreements between family members over a will, inheritance, or estate than going through the courts. As with any mediation, everyone involved needs to be willing to take part, and we'd recommend seeking independent legal advice on your position before the session.
What happens if we can't reach an agreement?
That's alright, not every dispute resolves through mediation. If that happens, you're free to pursue other options, and nothing discussed in mediation can be used against you elsewhere.
Can mediation be done online?
Yes, we offer mediation via Zoom, in person at our Cronulla or Sydney CBD meeting rooms, or a mix, with one person attending in person and the other by video.